Refund/Cancellation Policy

Refunds:

While it’s TopDoc Coaching’s goal to provide you with an excellent experience, if we haven’t met your expectations we have laid out some basic guidelines to initiate a refund:

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Refund Policy for Services Purchased after January 1, 2022:

 

All refund requests must be initiated within 7 days of purchasing services. No refunds can be issued after this time. Refunds cannot be issued for services already provided in any circumstance.

 

If a refund is requested within 7 days of purchasing services, the refund amount is at the discretion of TopDoc Coaching; refunds are calculated based on unused hours and the average hourly rate at the time of sale of the client's package. All refunds will be subject to an additional 10% administrative/processing fee. 

 

Any cancellation of services after 7 days will not be issued with a refund.